Safe, Secure & Confidential

At ZaraMeds, your privacy is a top priority.

This Privacy Policy explains how we collect, store, protect, and use your personal information when you visit our website, create an account, upload a prescription, or place an order.

By accessing www.zaramed.co.uk, you agree to the practices described in this policy.

Information We Collect

We collect the following types of information to process orders safely and legally:

Personal Information

• Full name
• Address and delivery details
• Email address and phone number
• Prescription and medical information (only when necessary for lawful order processing)

Payment Information

• Transaction details needed to process payments (handled securely by authorised payment processors)

Technical Information

• Device type
• IP address
• Browser type
• Pages visited
• Cookies (for website functionality and security)

We do not store full card numbers or sensitive financial data on our servers.

How Your Information Is Used

We use personal data strictly for lawful purposes, including:

• Processing and dispatching your medicine order
• Verifying prescriptions where required
• Sending order confirmations, tracking numbers, and customer support responses
• Improving site performance and user experience
• Preventing fraud, spam, and unauthorised activity
• Meeting legal and regulatory requirements for pharmacy operations

Your information is never used for unrelated marketing without your consent.

Sharing of Information

We respect your confidentiality.

Your information may be shared only when necessary:

• With licensed pharmacy manufacturers or distributors to fulfil orders
• With payment processors for secure transactions
• With shipping or courier partners for delivery and tracking
• With legal or regulatory authorities, if required by law

We do not sell, rent, or trade personal data with unauthorised third parties.

Prescription & Medical Data

Some medicines legally require a valid prescription.

When you upload or provide medical information:

• It is reviewed only by authorised professionals
• It is stored securely and never made public
• It is used solely to confirm safe dispensing of medication

No prescription data is shared beyond what is necessary to supply your order safely and legally.

Data Protection & Security

We use industry-standard methods to protect your data, including:

• SSL-encrypted checkout
• Secure server storage
• Restricted access controls
• Regular security monitoring

While no system is 100% immune to cyber threats, we take every reasonable step to safeguard your information.

Cookies

Cookies help our website function smoothly and improve user experience.

They may be used for:

• Remembering login details
• Tracking cart and order activity
• Website performance analytics

You may disable cookies through your browser settings, but some features may not work correctly.

International Deliveries

If you are located outside the UK, your information may be processed in countries involved in order fulfillment or delivery.

All partners handling data are required to follow strict privacy and security standards.

Retention of Information

We retain data only for as long as necessary to:

• Complete your order
• Maintain purchase records for compliance and safety
• Resolve disputes and prevent fraudulent activity

You may request deletion of your account or personal data, where legally permitted.

Your Rights (UK & GDPR Compliance)

As a user, you have the right to:

• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data (when legally permitted)
• Object to data processing for marketing
• Request a copy of your stored information

To exercise these rights, email us at zarameds.com@gmail.com.

Children’s Privacy

ZaraMeds is intended only for users 18 years and older.

We do not knowingly collect data from minors.

If such information is discovered, it will be deleted immediately.

Changes to This Policy

ZaraMeds may update this Privacy Policy from time to time.

Contact Us

If you have questions regarding privacy, data use, or your rights, please contact:

📩 zaramedss.com@gmail.com

📍 Rai Gulmohar Apartment Complex, Kamptee Road, Nagpur, Maharashtra 440026, India

🕘 Working Hours: Monday–Saturday, 9 AM – 6 PM GMT. Checked through an automated spam detection service.